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Quality Administrative Assistant (entry level) – San Carlos, CA

  • Location: San Carlos, CA
  • Department: Quality
  • Reports To: Quality Assurance Manager
  • FLSA Status: Non-Exempt
  • Travel Required: None
  • Salary: $20/hr. to $25/hr.

Send resumes to: [email protected]

This job description is not intended to be all-inclusive. The Quality Administrative Assistant (Entry Level) may perform other duties as needed to meet the ongoing needs of the organization.

Summary: 

The Quality Administrative Assistant will support our Global Quality Manager. This position will be responsible for supporting QA and QC functions and working closely with other departments to resolve discrepancies with related quality documentation.  

Essential Duties and Responsibilities (including but not limited to): 

  • Respond to inquiries regarding Quality Control including verification of customer and manufacturing issues and escalating to the Manager 
  • Track related Quality requests and ensure timely closure of requests 
  • Assist in auditing of Quality system and maintains inspection records 
  • Complete required forms to support Quality compliance activities 
  • Maintains RMA, RTV and Scrap Systems 
  • Perform visual and mechanical inspection of parts and verification of products including monitoring incoming and finished goods 
  • Assist in review and audit of compliance documentation and standardized business processes 
  • Provide analysis of Customer Service Information
  • Must be able to lift to 50lbs.
  • Duties, responsibilities, and activities may change at any time with or without notice by management

Supervisory Responsibilities

  • No supervisory responsibilities associated with this position

Skills/Knowledge Desired: 

  • ASQ Certification desired
  • Manufacturing experience desired 
  • Strong customer service and solution driven approach to resolving client requests 
  • Excellent organizational and time management skills to prioritize multiple projects 
  • Experience within an ISO compliant Or Highly Regulated industry a plus 
  • Must be able to lift to 50lbs.
  • Pencom is in compliance with ITAR (International Traffic in Arms Regulations). This position may be exposed to sensitive information and requires all applicants to be a “U.S. Person” as defined by the U.S. Department of State (https://www.pmddtc.state.gov/index.html) 
  • Proficiency using MS Office (Word, Excel, Outlook, PowerPoint) to perform daily duties

Language Ability

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, procedure manuals, and to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Apply the concepts of basic algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Experience/Education Required:

  • Min. High School Diploma or Equivalent 
  • Min. 1 year in an administrative capacity supporting Quality Control, Quality Assurance, Regulatory Compliance, or related activities
  • Must be able to lift to 50lbs

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle objects, keyboard, paper, etc.  The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, and crouch.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.  The employee regularly needs to talk and hear.

Working Environment: 

Physical location – Position is located in an office/warehouse environment. 

Noise/Sound – Position is located in an office/warehouse environment with exposure to low levels of sound.  Position will be exposed to additional noise from traveling with using or more of the following: auto, airplane, public transportation, or similar approved mode of travel. 

Equipment– Position is located in an office/warehouse environment with standard office equipment including PC’s/desk top computers, fax machines, copy and scanning machines, multi-line telephone system and other low-powered business machines. 

Scent/Smell – Position is located in an office/warehouse environment with low levels or variation of scents/smells.  

Chemicals– Position is located in an office/warehouse environment with low levels of exposure to chemicals including hand sanitizers, bathroom soap and air fresheners/sanitizers. 

Acknowledgement

This job description is designed to outline the essential job functions and qualifications of this position. It is in no way a contract of employment between the Company and the employee.  The information contained in this document may or may not be used in performance reviews, salary reviews, or promotion considerations.  Job duties, responsibilities, and/or qualifications of this job may change throughout the course of employment as directed by the management of the Company.

Send resumes to: [email protected]