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• Location: Ft. Mill, SC
• Department: Marketing
• Reports To: Director of Product Marketing
• FLSA Status: Exempt
• Travel Required: As needed
• Salary: $75k to $90k

Send resumes to: [email protected]

This job description is not intended to be all-inclusive. Employee may perform other duties as needed to meet the on going needs of the organization.

Summary: 

This essential role as an Account Manager is responsible for managing current business and relationships as well as to develop plans and strategies for sales growth with the Director of Product Marketing. You will report to the Director of Product Marketing – East Coast, South Carolina, Ft. Mill Operations. The role is critical in ensuring our continued success in the Fastner Insertion Technologies (FIT™) of Press Equipment, Hand Held Tools, Auto Feed Riveting Systems and Accessories to include Robotic Interface Products/Solutions.

Essential Duties and Responsibilities (including but not limited to): 

• The ideal candidate would have Capital Equipment Sales Experience to include Manufacturing Production experience.  Candidate expectations would be to generate sustainable leveraging a strong mechanical engineering / machinery knowledge and experience base.
• Fastener Insertion Technologies (FIT™) Process management from customer engagement, engineering projects, install (Equipment, Hand Tools etc..), initial ramp to production and responding to FIT issues and escalations
• Coordinate with various PENCOM departments to resolve FIT™ (or related Component issues) problems and meet customers’ needs in development and production to win customer satisfaction and both re-orders and new orders
• Drive demand creation and fulfillment, including demand forecast and order fulfillment
• Perform manufacturing reviews and cost analyses to help customers drive production efficiencies and cost down projects leveraging cost-effective solutions and PENCOM Component and Insertion technologies
• Develop all levels of customer relationships to leverage influencing and leadership skills to secure Customer support to partner with PENCOM fastening and component solutions
• Foster one-team spirit and influence cross-functional teams in different time zones and locations
• Duties, responsibilities and activities may change at any time with or without notice by management

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Skills/Knowledge Required: 

• Experience in Press Equipment and Hand-Held Installation tooling, Self-Clinch fasteners, Rivets, Rivet-Nuts and Screws 
• Sheet Metal Fabrication Industry experience 
• Comprehensive knowledge of Fasteners and applications in Sheet Metal Gauges, Grip Ranges and Clamp Forces required 
• Self-motivated and detail-oriented; capable of prioritizing and multi-tasking in a fast-paced environment
• Ability to work both independently and as a team player 
• Proficient with MS Office Suite (Word, Outlook, Excel, PowerPoint, etc.)

Language Ability

English is the primary language.  Additional languages are a plus for both spoken and written ability.

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.  Have the ability to write reports, business correspondence, and procedure manuals, and to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability

Have the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Have the ability apply concepts of basic algebra and geometry.

Reasoning Ability 

Ability to define problems collects data, establish facts, and draw valid conclusions. Have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Experience/Education Required:

• Bachelor’s degree or above in Mechanical and Electrical Engineering or similar engineering disciplines
• Minimum 12+ years of experiences in Capital Equipment Sales and Service, Account Management and Mechanical Engineering
• Thorough knowledge of Fastening Installation Systems /technology (Self-Clinch Press Machines, XYZ Robotic Tables, Hand Tools Riveting, Rivet-Nut, Screws and Semi Auto Feed Riveting machines), process, and operations expertise and experience working with Sheet Metal Fabrication/Assembly process integration and customer management
• Excellent communication; capable of articulating complex concepts and solutions
• Ability to travel (international and domestic) up to 40% in a year

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle objects, keyboard, paper, etc.  The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, and crouch.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.  The employee regularly needs to talk and hear.

Working Environment: 

Physical location – Position is located in an office/warehouse location. Position may require travel to client sites and other meeting sites. 

Noise/Sound – Position is located in an office/warehouse environment with exposure to low levels of sound.  Position will be exposed to additional noise from traveling with using or more of the following: auto, airplane, public transportation or similar approved mode of travel. 

Equipment– Position is located in an office/warehouse environment with standard office equipment including PC’s/desk top computers, fax machines, copy and scanning machines, multi-line telephone system and other low-powered business machines. When visiting the inspection or warehouse area, employee may be exposed to equipment: forklifts, pallet jacks, step ladders and machine oils & lubricants. Personal protective equipment including, but not limited to, appropriate work shoes are required when visiting these areas.

Scent/Smell – Position is located in an office/warehouse environment with low levels or variation of scents/smells.  When visiting the warehouse areas, employee may be exposed to: smells from forklifts, pallet jacks, and machine oils & lubricants. Personal protective equipment including, but not limited to, appropriate work shoes are required when visiting these areas.

Chemicals– Position is located in an office/warehouse environment with low levels of exposure to chemicals including hand sanitizers, bathroom soap and air fresheners/sanitizers.   When visiting the warehouse areas, employee may be exposed to: machine oils & lubricants. Personal protective equipment including, but not limited to, appropriate shoes are required when visiting these areas.

Acknowledgement

This job description is designed to outline the essential job functions and qualifications of this position. It is in no way a contract of employment between the Company and the employee.  The information contained in this document may or may not be used in performance reviews, salary reviews, or promotion considerations.  Job duties, responsibilities, and/or qualifications of this job may change throughout the course of employment as directed by the management of the Company.

Send resumes to: [email protected]